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News

Privacy Policy

In Katapult d.o.o. your privacy is taken very seriously, and we will carefully protect given data.
By visiting our site and / or registering, you accept and agree to the practices described in our Privacy Policy.

Katapult d.o.o. is committed to protecting your privacy and guarantee the use of the information provided in accordance with the Privacy Policy described below:

  • Who we are
  • What information we collect
  • How we use this information
  • Data security
  • Who else can see your information
  • You're worried about
  • Contact us

WHO WE ARE

Any personal information provided or collected at www.nosstore.eu is controlled by the company Katapult d.o.o. registered in Croatia, headquartered in Zagreb, Ulica Gordana Lederera 4.

WHICH INFORMATION WE NEED AND COLLECT

When you make an order or otherwise communicate with the NOSSTORE.EU site, we can ask you for certain information and you can forward your personal information to us (eg. Name and Surname, phone number, address, contact). Also, we can save a list of products for which you have shown interest or which you have purchased, as well as your habits when visiting our site, which pages you visited.

See examples of how information can be collected by Katapult d.o.o. :
Information you leave us: We receive and store information sent during the visit to our site or which you provide us in any other way (by email or phone). This information can be delivered to us when ordering from us (via a website or by telephone) by searching on our site, participating in prize games on the site, accessing your account, or while leaving comments.

Information that is automatically obtained we receive, review and store each time you browse our website. Like many other sites, we use "cookies" (ask Google for clarification) to collect certain information when your Web Browser accesses www.nosstore.eu. The information we automatically  gather includes: your IP address with which you are connected to the Internet, the name of your computer, the browser and the operating system as details of the internet connection you are accessing. We can also use other programs, such as Google Analytics, which measures and collects information about your visit, length of visits to specific pages, clicks, and more statistical data.

E-mail communication: To help us make our email newsletter more useful and more interesting to visitors and customers, we try to get feedback on the pages you've visited by clicking on the newsletter from your email. If you no longer want to receive a newsletter you can always unsubscribe by sending an email to contact loyalty@nosstore.eu

INFORMATION ABOUT OUR USE OF COOKIES

The websites use cookies to distinguish you from other users and this helps us to provide you with a good experience when you browse our websites and also to improve our websites. 
Cookies help us to provide you with a better customer experience when you browse our websites and allow us to improve and tailor the websites for you. For example, we keep track of the domains from which people visit and we also measure visitor activity on the websites. We use the information that we collect to measure the number of visitors to the different areas of our websites to improve website functionality and to ensure we can process and fulfil your orders. 
If you wish to remove cookies placed on your device by our websites or stop our websites placing further cookies on your device you can do this at any time, learn how to do this below, in the Manging cookies section. 
By visiting our website with your browser settings adjusted to allow cookies or using our app you are consenting to the use of non-essential cookies and acknowledging our use of essential cookies for the purposes outlined below in order to provide you with a fully functional, tailored shopping experience. 

WHAT IS A COOKIE?

A cookie is a small text file which is downloaded and stored on your computer or mobile device by websites that you visit. Where cookie technology is not available, an anonymous identifier may be used. An anonymous identifier is a random string of characters used for the same purposes as a cookie. 
Your browser accesses the cookie file only when you visit the website that generated it. This helps to ease your navigation by automatically logging you in and remembering things like your preferences and what’s in your shopping basket. Cookies allow websites like ours to deliver you a personalised shopping experience. 
The information stored within any given cookie can only be accessed by the website that created it and cookies are limited to communicating only the information that you have disclosed to the site. 

MANAGING COOKIES: ENABLING AND DISABLING 

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. 

If cookies aren't enabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching; you won't be able to add products to your basket or buy them. To enable and manage cookies, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences:

We use the following types of cookies:

Essential cookies:

 - Strictly necessary cookies. These are cookies that are required for the operation of our websites. They include, for example, cookies that enable you to log into secure areas of our websites or make purchases. We do not require your consent to place these cookies. Nevertheless, you may be able to block these cookies yourself on your device/ browser, but restricting these cookies is likely to mean that our websites will not work as you would expect and certain functionality may be inoperable. 
 - Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our websites when they are using it. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily. We use cookies to compile visitor statistics such as how many people have visited our websites, how they reached our websites, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the websites, what page they look at etc. This helps us to continuously improve our websites. 

Non-essential cookies:
 - Functionality cookies. These are used to recognise you when you return to our websites. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). 
 - Performance Cookies. These cookies allow us to improve the functionality and experience of our site, these include third party cookies which collect information to help better tailor our advertising to your interests, preferences and past activity 
 - Targeting cookies. These cookies record your visit to our websites, the pages you have visited and the links you have followed. This information will be used by us and third parties to make our websites and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose but only if you consent to such sharing. 
 - Social Website/Re-marketing Cookies. So you can easily "Like" or share our content, we have included sharing buttons on our websites for certain social media sites such as Facebook and Twitter. These cookies are set by the third party social media sites to which they relate, including: 

  • Facebook
  • YouTube
  • Instagram

 

HOW WE USE THIS INFORMATION:

All information is kept safe and in accordance with the internal security policy can be used for:

  1. Check and deliver orders
  2. Providing customer support
  3. Help prevent fraud (payment verification)
  4. Administration of prize games
  5. Keeping your purchase history

When creating an account on Katapult d.o.o. or creating an order you agree with the above items on the use of data.

DATA SECURITY:

Your safety is guaranteed because Katapult d.o.o. uses the latest security measures to protect your information when viewing a page or shopping with us.

WHO CAN YOU SEE YOUR DATA:

In addition to the authorized employees of Katapult d.o.o. we can forward your information to third parties, to some of the courier services in case of ordering certain items, in order to be able to deliver goods, or to our marketing agency, which may use your information solely for purposes of analysis, and improve the quality of service provision. In addition, certain information may be forwarded to the authorized service of the executive government of the Republic of Croatia upon their request.

YOUR CONCERNS

If you have any questions or comments regarding user privacy or Katapult d.o.o. The Privacy Policy, or you have already provided information that you do not want us to have, or you submitted inaccurate information, please contact us at the address below from the footer, or by phone +38516400739 or by e-mail  order@nosstore.eu and the information will be corrected as soon as possible or removed at your request.

If you believe that this Privacy Policy does not satisfy, or that we have not respected it in any way, contact us to help you and solve your concerns or problems.

SUPPORT AND RECOMMENDATIONS:

Any problem with the product purchased at Katapult d.o.o. you can solve by contacting any of the following data:
• by e-mail to order@nosstore.eu
• By mail to Katapult d.o.o. Street Gordana Lederera 4, 10000 Zagreb, Croatia
• Phone at +38516400739

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Katapult d.o.o -Street Gordana Lederera 4 - Zagreb, Croatia - Phone: +38516400739  Email: orders@nosstore.eu  Mon-Fri 08:00 - 16:00

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